Shipping policy

Last Updated: May 2026

At Arevom, we are committed to providing a reliable, transparent, and seamless delivery experience. Please review our shipping schedules, rates, and fulfillment processes below.

Order Processing & Handling

Standard Handling Time: All orders are verified, packed, and dispatched within 1 to 2 business days from the time the order is placed.
Cutoff Times: Orders placed after 12:00 PM (EST) on Fridays, or at any time on Saturdays, Sundays, and observed public holidays, will begin processing on the following business day.
Confirmation Notifications: You will receive an immediate order confirmation email upon checkout, followed by a dispatch notification containing your tracking information once the package leaves our fulfillment facility.

Shipping Options & Estimated Transit Times

Exact shipping charges and delivery tiers are automatically calculated and displayed at checkout based on the destination address and package weight.

Standard Domestic Shipping: Estimated transit time of 3 to 7 business days after dispatch.
Expedited / Express Shipping: Estimated transit time of 1 to 3 business days after dispatch.

Note: Transit times are estimates provided by our partner carriers (e.g., USPS, UPS, FedEx, DHL). External factors such as severe weather or regional carrier delays may occasionally impact delivery dates.

International Shipping & Customs

We offer international shipping to select global markets.

Transit Windows: International deliveries typically arrive within 7 to 14 business days, depending on the destination country's local postal infrastructure.
Duties, Taxes, and Import Fees: Arevom is not responsible for any local customs duties, import taxes, or brokerage fees levied by the destination country. All applicable customs fees are the sole responsibility of the customer and must be paid upon delivery to release the package.

Order Tracking & Lost Packages

Tracking Updates: Please allow up to 24 hours from the receipt of your shipping confirmation email for the carrier's system to update the live tracking status.
Address Accuracy: Ensure your shipping address is entered correctly at checkout. We cannot be held liable for packages delivered to an incorrect address provided by the buyer.
Lost or Stolen Shipments: If your tracking indicates that your package was delivered but you have not received it, please contact us within 5 business days so we can open an official investigation with the carrier.

Fulfillment Delays & Contingency Protocol

In the rare event of an unexpected supply chain disruption, inventory hold, or significant shipping delay exceeding our standard windows, Arevom follows a strict communication protocol:

We will notify you via email immediately upon identifying the delay.
You will be provided with an updated, realistic delivery estimate.
If the fulfillment delay exceeds 14 business days from the original purchase date, you reserve the right to cancel your order prior to dispatch for an immediate, full refund.

Client Inquiries

If you have specific questions regarding the shipment of your order, please contact our logistics support team:

Email: contact@arevom.com
Direct Line: +1 (605) 705-9111
Support Hours: Monday – Friday | 9:00 AM – 5:00 PM (EST)

Corporate Entity: AREVOM LLC 8206 Louisiana Blvd NE, Ste A #8435 Albuquerque, NM 87113 United States